Terms & Conditions

www.britishlabs.uk is a trading name of DEININGER MARKETING LTD.

Registered Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Email: info@britishlabs.uk

By placing an order, you confirm that you are at least 18 years old and are not purchasing for anyone under the age of 18; and are purchasing solely for in-vitro laboratory research use on behalf of a research organisation or educational institution.

British Labs Peptides reserves the right to refuse service to any customer who does not meet these requirements.

All products supplied by British Labs Peptides are classified as Research Use Only (RUO) materials. Accordingly, you agree that products are NOT intended for human or animal consumption, administration, application, or diagnostic or therapeutic use.

Products must not be used in vivo, in clinical settings, cosmetic procedures, or wellness applications.

Products must not be mislabelled, repackaged, distributed, or resold as medicines, medical devices, injectables, treatments, or supplements.

Products must only be used in accordance with applicable UK laboratory safety regulations, including COSHH and GLP where relevant.

Any misuse of products is strictly prohibited and is the sole responsibility of the purchaser.

All orders are subject to review, verification, and acceptance.

British Labs Peptides may request additional information to verify research use.

Payment must be made in full at the time of ordering.

Payments are processed securely via PCI-DSS compliant providers.

All prices are displayed in GBP (£).

Pricing may be updated at any time without notice.

6.1 Delivery area. We deliver to addresses within the United Kingdom only. All orders are dispatched from within the UK. We do not ship internationally.

6.2 Delivery method and time. All orders are sent via Royal Mail with tracking. Estimated delivery time is 1–3 working days from dispatch. Working days are Monday to Friday, excluding UK bank holidays. Delivery times are estimates and are not guaranteed. In any case, we will deliver your order within 30 days of the order date unless agreed otherwise.

6.3 Delivery charges. Standard UK delivery costs £29.00 per order. Delivery is free for orders with a product subtotal of £85.00 or more (after any discounts, excluding delivery). The applicable delivery charge is always shown in the basket and at checkout before you place your order.

6.4 Tracking. Once your order has been dispatched, you will receive a confirmation email with your Royal Mail tracking number.

6.5 Delivery address. Please make sure your delivery address is complete and correct. We are not responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer. If a parcel is returned to us due to an incorrect address, we may charge the cost of re-delivery.

6.6 Lost or damaged parcels. Risk in the goods passes to you once they are delivered to the address you provided. If your parcel has not arrived within 5 working days of dispatch, or arrives damaged, please contact us within 14 days of the dispatch date. Contact us via the form on our Contact & Support page. We reply by email within 1 business day. We will investigate with Royal Mail and, where a parcel is confirmed lost or damaged in transit, we will send a replacement or issue a full refund.

6.7 Packaging. All orders are shipped in discreet, unbranded packaging.

Due to the specialist nature of RUO reagents, returns cannot be accepted once an order has been dispatched.

Refunds are granted only where goods are damaged, faulty, or incorrectly supplied (see Refund Policy).

By purchasing from British Labs Peptides, you accept full responsibility for the safe handling, storage, and disposal of all products; ensuring all materials are used only for lawful research purposes; and complying with all relevant UK regulations, including chemical handling and laboratory safety requirements.

British Labs Peptides accepts no liability for misuse, improper handling, or unlawful use of its products.

9.1 Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under the law of England and Wales.

9.2 Subject to clause 9.1, we are not liable for: (a) indirect or consequential loss; (b) any loss arising from the use or misuse of Products contrary to these Terms; or (c) any reliance on website content or product descriptions for applications outside the Research Use Only scope.

9.3 Subject to clause 9.1, our total liability arising from any order is limited to the price paid for the relevant Products.

10.1 Nothing in these Terms affects your statutory rights as a consumer, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

10.2 If you are a consumer, you have the right to receive goods that are of satisfactory quality, fit for purpose, and as described. If goods are faulty, you may be entitled to a repair, replacement, or refund in accordance with the law.

10.3 Where a provision of these Terms (including the sections on Returns & Refunds and Limitation of Liability) conflicts with your statutory rights, your statutory rights prevail.

10.4 For these purposes, “consumer” means an individual acting wholly or mainly outside their trade, business, craft or profession.

The Buyer agrees to fully indemnify, defend, and hold harmless DEININGER MARKETING LTD (trading as British Labs Peptides), its directors, officers, employees, and affiliates against all claims, liabilities, losses, damages, regulatory actions, and legal costs arising from misuse of Products; human or veterinary administration; breach of these Terms; misrepresentation of Buyer information; or illegal activities or regulatory breaches by the Buyer.

This clause survives termination of these Terms.

We reserve the right to suspend, restrict, or cancel supply of any Product, cancel pending orders, and amend Product availability if the Product becomes regulated, prohibited, or restricted by MHRA, UK law, or international law; we suspect the Product may be diverted for human or veterinary use; or safety or compliance concerns arise.

Refunds may be provided at our discretion in such cases.

All website content is for informational purposes only.

No information on this website constitutes medical, therapeutic, diagnostic, or veterinary advice.

Any unauthorised reproduction, distribution, or modification of website content is prohibited.

DEININGER MARKETING LTD processes personal data in accordance with applicable data protection law, including UK GDPR where it applies, and our Privacy Policy.

These Terms are governed by the laws of England and Wales. If you are a consumer, you also benefit from the mandatory consumer protection laws of the country where you live. Disputes will be subject to the jurisdiction of the courts of England and Wales, without prejudice to any right you have to bring proceedings in the courts of your home country.

Questions about these Terms can be sent to info@britishlabs.uk.